Privacy & Cookies Policy

Effective Date: 3 May 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from wagsnwiggles.store (the “Site”), operated by Myles Gosden, sole trader, trading as Wags N Wiggles.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device and usage, including:

  • Device Information (automatically collected): IP address, browser type, time zone, referring sites, pages visited, interaction data, and cookies.

  • Order Information (if you make or attempt to make a purchase): Your name, billing and shipping address, payment details (e.g., credit card info), email address, and phone number.

We refer to both types as “Personal Information.”

2. How We Collect This Information

We use the following technologies:

  • Cookies: Small data files stored on your device. Learn more at www.allaboutcookies.org.

  • Log Files: Track site activity (IP address, browser type, ISP, timestamps).

  • Pixels, Tags, and Web Beacons: Measure interaction and performance.

You can manage cookie preferences via our cookie banner, which allows you to reject non-essential cookies.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders, including sending confirmations and invoices.

  • Communicate with you.

  • Screen for fraud and manage risk.

  • Provide marketing messages where legally allowed and consented to.

  • Improve and optimize the Site via analytics and performance monitoring.

4. Sharing Your Personal Information

We share your data with service providers (data processors) to help run our business. These include:

  • Shopify – Website and ecommerce platform. Privacy

  • Payment Providers – Including Stripe, PayPal, Apple Pay, and others.

  • Email Marketing – Klaviyo. Privacy

  • Advertising – Meta (Facebook/Instagram) and Google Ads.

  • Analytics – Google Analytics. Opt-out

We may use third-party cookies and similar technologies for retargeting and advertising purposes.

Other processors may be used from time to time. We do not sell or share personal data with unaffiliated third parties beyond these purposes.

5. Text Marketing and Notifications

If you opt in, we may send SMS updates for orders or marketing purposes. These are managed by SMSBump (Yotpo), an EU-based provider. Message and data rates may apply. Reply STOP to unsubscribe or HELP for support.

6. Your Rights (UK GDPR)

As a UK resident, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion.

  • Object to certain types of processing.

  • Withdraw consent for marketing at any time.

To exercise these rights, email us at info@wagsnwiggles.store.

7. Do Not Track

We do not alter our practices in response to Do Not Track signals.

8. Data Retention

We retain your information for as long as necessary to fulfil orders and comply with legal obligations. You may request deletion at any time.

9. Children

We do not knowingly collect or sell data from individuals under the age of 18.

10. Changes to This Policy

We may update this policy from time to time for legal, operational, or service changes. The “Effective Date” will reflect the latest update.

11. Contact

For questions, complaints, or data rights requests:

Email: info@wagsnwiggles.store
Mail: Myles Gosden, trading as Wags N Wiggles

Cookie Policy

We use cookies to:

  • Remember your preferences.

  • Analyze site traffic via tools like Google Analytics.

  • Provide personalized advertising (via Meta, Google, etc.).

  • Enable website functionality (e.g., shopping cart, login).

You can manage cookie preferences through our cookie banner or adjust your browser settings. Some cookies are strictly necessary and cannot be disabled.

For a full list of cookies in use, please contact us.